2017
2018
2019
2020
2021
SAT Health Registration

SAT Health is officially registered. Reliable data and technology local provider for the healthcare sector is created..
Our mission is to be trusted, secured and innovative partner for the entire healthcare market.
Our commitment to quality is unwavering.

2017
August
SAT Health Launch

The event was attended by more than 150 guests from the healthcare sector and big international pharma.

2017
January
BlueBook Launch

BlueBook is a unique combination of robust and accurate extensive pharma market data set and a powerful web-based analytical business intelligence tool

2018
April
New Patient Support Program

Care by SAT Health launched the first Patient Support Program in Gastroenterology

2018
August
Extended Patient Support Program

Care by SAT Health expanded Patient Support Program in Gastroenterology is expanded with options for drug administration on and specific laboratory test in Hospitals and Peripheral Centers in the country.

2018
November
DHI Cluster

SAT Health is a co-founder of Digital Health and Innovations Cluster Bulgaria – a non-profit association that supports companies and organizations in the field of digital solutions and innovations in healthcare to build an ecosystem and establish a sustainable and effective healthcare environment for patients, healthcare professionals, society and institutions

2018
December
BlueBook Premium & Patient Tracker

Add-on modules with enhanced features for Insights and one-click visualization of product market dynamics and patient analysis - Patient retention and compliance to the product, new patient analysis

2019
January
Oncology treatment reports by line

First detailed analysis, based on local RWE data for tracking therapy lines, duration, etc

2019
January
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Rheumatology

2019
April
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Rheumatology

2019
July
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Rare diseases

2019
August
Product Switch

Unique add-on module for tracking of product switches in a specific indication strategic moves

2019
December
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Pulmonology

2020
April
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Oncology

2020
June
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Rheumatology

2020
June
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Dermatology

2020
June
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Psychiatry

2020
June
Member of EphMRA

SAT Health is the only one Bulgarian company member of the European Healthcare “Market Research and Analytics” Community that defines, develops and shares best practices. 

2021
February
BlueBook Budget Analysis

Monthly updated analysis over total reimbursed market, drilled-down to the monthly dynamics of NHIF Budget groups vs Budget groups limits.

2021
April
AS Systems

SAT Health acquires shares in AS Systems - a company specializing in the design and development of integrated information systems / ERP systems / for management of fast moving business companies. 


2021
August
Market Forecast & DP Calculator

BlueBook ad-on module for Total Market Forecast analysis and a Calculator for detailed product level Due Payments calculation per MAH

2021
September

Profile

SAT Health is a reliable, certified healthcare information and technology provider.

We provide a wide range of expert solutions for the healthcare industry, performing expert healthcare system analysis and providing effective technology solutions.

Our service portfolio is based on solid data audits and specialized market healthcare research, providing solutions for the entire healthcare market: serving pharmaceutical companies, pharmacies, pharma wholesalers, medical and industry associations, administrative bodies.
SAT Health is member of the management board of Digital Health and Innovation Cluster Bulgaria. The mission is to set up an ecosystem for entrepreneurs in the healthcare system to exchange innovative practices and ideas among stakeholders (entrepreneurs, institutions, society) to provide the best technological solutions for improving the effectiveness of the services in the healthcare.

Corporate Social Responsibility

Corporate Social Responsibility
WWF
UNICEF

At SAT Health we are committed to socially responsible behavior, we strive to follow best practices, reduce our environmental impact, set ethical labor standards, and donate some of our resources to philanthropic causes.

One of the foundations of our business model is the responsibility and sustainable development with care for patients, customers, employees, the environment, and society.

We have implemented internal SMART Office policies and systems aimed at efficient use of resources and minimizing our environmental footprint, investing in social activities, and supporting causes that leave a positive mark and an opportunity for a better future.

We chose to donate to UNICEF - because we believe that investing in children has the highest return on our society. In 2018, SAT Health became part of the program for corporate donors of UNICEF in Bulgaria - "BLAGODETEL Company". Every child must grow in care and love, be protected from violence, discrimination and exploitation; to have access to quality healthcare and education, which is why we have chosen to support UNICEF in its mission to provide a chance for a better future for every child in Bulgaria.

From 2019 The company is also a monthly donor to WWF Bulgaria and their work for the protection of the priceless Bulgarian forests and rivers. We support WWF - because we believe that there is no health without a healthy planet.

Compliance

Our mission is to be а reliable, trusted, and secured partner for the healthcare sector. Thus, SAT Health believes that our successful work stems from a deep commitment to industry standards for quality process, continuous improvement, and data security. Our data sources approach ensures closed loop cycle involving manufacturers, wholesalers, hospitals, pharmacies, drug stores and includes NHIF reporting data. To achieve our goal, we have developed and integrated in our daily business life Information Security Management System (ISMS). ISMS is designed to comply with the enforcement of General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

SAT Health is certified by Lloyd’s Register, in accordance with ISO 27001/2017 and ISO9001/2015 for "Managing quality of processes and information security in gathering, processing and analyzing pharmaceutical market data, providing Patient Support Programs (PSP), consulting services and solutions for pharmaceutical industry and healthcare sector".

All of us at SAT Health have a responsibility to understand the legal and ethical issues that affect our business and to act honestly in every situation. Integrity and ethics are core values ​​of SAT Health, and they reflect who we are as a company, as a team and as individuals.

Our honest behavior helps us gain the trust and respect of the people we work with. SAT Health Code of Conduct represents our corporate policies and procedures that define how we do business.

Certificate
Certificate

Pharmacovigilance

SAT Health is responsible to provide its clients with details of the pharmacovigilance information and/or quality complaints mentioned in the course of services provided such as Market research, Patient Support Programs etc.

You can report a suspected adverse event of the medication you are using during your participation in Market research activities or Patient Support Program on the 24-hour phone line: 0700 70009 or send an e-mail to compliance@sathealth.com.

Valid message must contain minimum necessary information:

  • Contact details
  • Patient identified with at least one of the following: Initials or gender or age/weight/height details
  • Name of the medicinal product that you assume has caused the undesirable effect
  • Description of the effect itself

Our Team

SAT Health is a vibrant, fast-paced and exciting healthcare company.
At SAT Health we are proud with a team of experienced, customer-focused, and positive professionals that are devoted to providing to healthcare industry the best-in-class services and solutions. Our team members have extensive experience, working for international pharmaceutical companies, pharma information company and specialized for healthcare sector technology solution international providers.
We share a passion for bringing powerful ideas and innovations to real life and help our clients and partners drive healthcare forward.
SAT Health Culture is about creating an environment where the very best people can do their very best work. Company culture makes things easy: asking questions, solving problems, being recognized for your work, learning something new, balancing work and life, and generally feeling happy about what you do.

Our Partners

Astellas
Astra Zeneca
Johnson&Johnson
DHI
MSD
IAL
Murgova
Novartis
Ephmra
SUIS

Careers

Why work for SAT Health?

As an employer we are committed to creating an engaging working atmosphere and attracting, motivating and retaining a diverse workforce.

Equal
Equal

Equality is significant to us. It doesn't matter who you are or where you come from - everyone is treated equally, and everyone has equal opportunities to succeed at SAT Health.

Flexible
Flexible

We believe that healthy work life balance makes happier and more productive employees. Our people appreciate the possibilities to work remotely or part time and so to fit work around childcare or their other duties.

Open
Open

Openness is in the core of our manpower policy. SAT Health promotes open and transparent communication environment.

Team
Team

We feel part of the team. We collaborate. We challenge each other, and that is how we grow together.

Come work with us to build more efficient, happy teams! Be part of something exceptional where your knowledge and talents will be rewarded.

Testimonials

Dr. Ralitsa Sharkova

SAT Health helps us building a strong relationship with our patients. Communication with the team is good, easy and convenient for both parties. Patients receive support and assistance related to their treatment, up-to-date information about the documentation and very important - understanding. It is a pleasure to work with SAT Health assistants who make our patients feel better.

Dr. Ralitsa Sharkova Military Medical Academy, Sofia
Dr. Bisera Kotevska

The support by SAT Health is useful for both patients and us doctors. Assistants facilitate the process by managing documents, tracking deadlines and helping patients with guidance in all administrative procedures, which often turn out to be very unclear to them. It is a pleasure to work with SAT Health assistants and I am glad that we have a great partnership.

Dr. Bisera Kotevska Dermatologist
Dr. Ivan Lyutakov

“It’s very beneficial to work with the assistants of Care by SAT Health. They greatly facilitate our daily work. We, the doctors, are overwhelmed with work and the preparation of the protocols for biological therapy takes a lot of time. The assistants of Care help a lot to HCPs, who prescribe biological therapy. Тhis collaboration is very advantageous and the scope of patient programs needs to be expanded.”

Dr. Ivan Lyutakov Gastroenterologist
Desislava

“You are by our side in every aspect. I knew there were people I could count on for everything.”

Desislava Mother of a patient
Fevronia

„I’m deeply grateful because it’s a real support. You helped me a lot with taking care of all paperwork. You remind me of everything needed. I wouldn't be able to deal with all these things on my own.“

Fevronia Patient
Roche

“Thank you for your constant and valuable support and collaboration! During 2 years of contracted services on PSP project, SAT Health accounts for consistent and efficient partnership. Program objectives are met. SAT team engaged in the program is well trained and demonstrates assertive behavior. Communication on the project is effective and timely managed, allowing smooth adaptation when necessary. Overall impression is tied with high levels of satisfaction of SAT services. Keep it up!”

Roche Client
Takeda

“Ever since we concluded our first agreement, I must say that the quality of service is constantly increasing year over year. We started with a simple administrative support for patients and then we expanded the service towards providing emergency kits, IBD awareness website, establishing satellite infusion centers and etc. All of this couldn’t have been achieved if we didn’t have the right partner next to us!”.

Takeda Client
Mylan

"For the 2 years of partnership all objectives of the PSP were achieved with necessary accuracy, excellent collaboration between assistants, patients, doctors and Mylan. People, working for Mylan’s PSP are well trained, competent and put everyday efforts to support patient and HCPs. All assistants are very skilled and exact in preparing required by NHIF medical documentation."

Mylan Client