АСИСТЕНТ-КООРДИНАТОРИ за Програма за подпомагане на пациенти, гр. Варна

  • Оказване на административна и техническа подкрепа на пациентите, включени в Програмата;
  • Предоставяне на информация и съдействие на пациентите при подготовката на документи



Business Coordinator

If you have:

• administrative experience in a pharmaceutical company

• accustomed with working in a regulated framework environment; following, and updating Standard Operation Procedures; complying with versatile regulations;

• an eye for the detail

• proficiency with MS Office - strong knowledge in working with MS Excel

• excellent communication skills for interfacing with customers, managers and business partners

• strong analytical strategic and problem solving skills - ability to analyse, determine root cause and resolve customer issues

• conflict resolution skills – able to handle complaints, settle disputes, and grievances and conflicts through negotiating with customers and internal departments

• strong organization, planning and time management skills to achieve results

• a heart of a team player able to work in a dynamic multitasking environment under pressure and strict deadlines


And you would like to:

• provide exceptional customer service - maintain proactive communication, act on customer enquiries in a timely and quality manner, follow-up on delivery issues, establish a productive relationship with the assigned accounts

• deliver service trainings to customers;

• prepare due diligence papers and follow-up on the process with prospect accounts;

• support digital projects and coordinate activities between the involved parties;

• properly organize, generate and process client’s deliverables

• assess customer requirements and utilize service programs to drive customer satisfaction

• negotiate non-contractual customer requests as it relates to lead-time and expedited freight


You will find:

• Opportunity to acquire new knowledge and skills in the Business Intelligence and HealthCare areas;

• Chance to work within a team of highly motivated professionals in a friendly work environment;

• Dynamic working atmosphere with young people and freedom to fully bring in your individual strengths and skills;

• As part of the team you will have the opportunity to work in an innovative and dynamic environment where constant professional development is highly appreciated and initial technical training will be provided.

• competitive remuneration


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